Ever since Broadlume acquired Retail Lead Management (RLM) back in August, we’ve been asking you—the flooring dealer—what we can improve about the flooring industry’s #1 CRM. 

Today, we’re excited to announce our first major update to the RLM platform since our partnership officially began: RLM Version 5!

Here are the major improvements you can expect to see in this exciting RLM update:

#1: A New and Improved Look 

The first thing you’ll notice when you open the new RLM: it’s much easier to look at. The interface has been modernized with updated icons and colors to complement our cutting-edge platform. 

RLM interface updated version screenshot

But it’s more than just a sleek color change. With improved tags to track your lead stages and a cleaner overall interface, RLM looks and performs better than ever.

#2: Enhanced Viewing Options

No two retailers are alike, and no two stores track their leads in the exact same way. You deserve a CRM that has the flexibility to fit your needs.

That’s why we’ve made it simpler than ever to customize your viewing options with this RLM update. With a new and improved Edit Columns menu, we’ve made it easier than ever to find, hide, and reorder columns. 

Remove columns you don’t need and put the data that’s important to your store front and center.

V5 enhanced viewing options

#3: Improved Usability

This version of RLM isn’t just easier on the eyes—it’s easier to use, too. We’ve improved how Lead Details information is displayed, making assigning leads, adding tasks, and finding customer data a breeze. 

Enhanced usability for Retail Lead Management

In addition to a more intuitive Lead Details layout, we’ve introduced improved menus across the entire RLM platform to simplify your navigation experience. 

Additionally, we’ve optimized support for mobile and tablet users—meaning it will be easier than ever to use RLM in the showroom.

Learn More

Check out this helpful video to learn more about RLM Version 5! 

We’re so excited to continue optimizing and improving the #1 CRM in the flooring industry to help drive leads and increase sales. And that means empowering you—the flooring dealer—with the digital tools you need to grow your business. 

Questions? Check out our help page or email us directly at help@retailleadmanagement.com.

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